Terms and Conditions

Last update:

Oct 10, 2024

Introduction

Welcome to Chauffeurs. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with these terms, please do not use our services.

Definitions

“Chauffer,” “we,” “us,” or “our” refers to the company providing luxury car and chauffeur services.

“Client,” “you,” or “your” refers to any individual or entity that uses our services.

“Services” refers to all services offered by Chauffeurs, including chauffeur-driven transportation.

Booking and Reservations

Booking Process: To book a service, you must provide accurate and complete information via our website or customer service team. All bookings are subject to availability.

Confirmation: Once your booking is confirmed, you will receive a confirmation email with the details of your reservation. Please review this information carefully and notify us of any discrepancies.

Payment: Payment for services is required at the time of booking or as otherwise agreed upon. We accept major credit cards and other payment methods specified on our website.

Changes and Cancellations: Clients may modify or cancel their reservations subject to our cancellation policy (see Section 5). Changes are subject to availability and may incur additional fees.

Service Conditions

Chauffeur Conduct: Our chauffeurs are professionals who adhere to high standards of service. They are expected to be courteous, punctual, and maintain confidentiality.

Client Responsibilities: Clients are responsible for maintaining appropriate behavior during the service. Chauffeurs reserves the right to terminate service if the client or passengers engage in illegal or inappropriate behavior.

Vehicle Use: Our vehicles are intended for transportation only. Any damage caused to the vehicle by the client or passengers will be the client’s responsibility.

Pricing and Additional Charges

Pricing: Our service prices are outlined on our website or provided during booking. Prices are subject to change without notice but will not affect confirmed bookings.

Additional Charges: Additional charges may apply for services such as waiting time, extra stops, tolls, parking fees, or special requests. These charges will be communicated to you & added to your final bill.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Chauffeurs operates. Any disputes arising from these terms shall be resolved in the appropriate courts of that state.

Changes to Terms and Conditions

Chauffeurs reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the revised terms.